Corporate Crystal (part of the Select Silverware group) is a business based in Sheffield South Yorkshire, England and is therefore governed by English law. This is applicable for anybody who can view the website in any other country, and/or has contact with Corporate Crystal by any other means of communication such as electronic mail, fax or post, without necessarily having viewed the website.
Corporate Crystal provide a free customer service phone number (free phone 0800 073 5454) which is available between the hours of 9am to 5pm Monday-Friday.
Completion
We seek always to meet your requirements and can usually offer 7-10 days delivery from receipt of approved artwork depending on quantities.
Prices
Whilst every effort is made to keep the prices constant, the prices shown are subject to possible change without notice.
Shortages
Shortages or breakage must be notified in writing within 3 working days of delivery.
Quality
Many of the products that we supply are handmade and many may include slight inconsistencies in shape and size, they may also contain small air bubbles which are in fact the hallmark of a truly individual piece of handmade crystal. Only goods that are deemed to be of merchandisable quality will be supplied, we do not supply seconds stock. The right is reserved to offer an alternative to the standard product when the original item is not available. In these circumstances the replacement item is guaranteed to be of similar or better quality than the standard item. All sizes and weights are approximate as many of the products that we offer are hand made and may vary as a result.
Engraving
The products featured in the brochure are intended to illustrate the effect of the items with engraving and do not necessarily mean that they have been supplied or endorsed by the company featured.
Delivery
Whilst every effort is made to meet delivery requirements, time shall not be of the essence in the contract unless specifically agreed.
V.A.T.
All prices quoted exclude V.A.T.
Samples
Samples are charged for unless otherwise agreed in advance, however they will be credited if returned within 30 days. Customised samples are non returnable. Postal and carriage charges for samples remain payable even if the sample is returned for credit.
Restocking
A restocking fee of 20% of the value of the returned items will be charged for goods that are dispatched and subsequently returned.